Welcome!

Android Devices

You must set a screen unlock PIN or password for Android to allow the steps below:

  1. Click the 'Root Certificate' button
  2. In the 'Certificate name' field enter 'ck'
  3. In the 'Credential use' field, leave the selection at 'VPN and apps'
  4. Click 'OK'

 

Apple Computers

  1. Click the 'Root Certificate' button
  2. Double-click the downloaded ckroot.crt from your Downloads folder on your Mac
  3. Enter your Mac's admin username and password if prompted
  4. Choose 'System' from the keychain drop-down list
  5. Double-click the certificate called 'ContentKeeper Appliance CA (Yuma)'
  6. Expand the 'Trust' section and change 'When using this certificate' to 'Always Trust'
  7. Close the pop-up
  8. Enter your Mac's admin username and password if prompted
  9. Quit the Keychain Application

Chromebook

  1. Click the 'Root Certificate' button
  2. In the Chrome address bar type: chrome://settings/certificates
  3. Click the 'Authorities' tab
  4. Click the 'Import' button
  5. Select the 'ckroot.crt' file that you downloaded in step 2, and click 'Open'
  6. Check the 'Trust this certificate for identifying websites'
  7. Click 'OK'
  8. Click 'Done'

Windows

  1. Click the 'Root Certificate' button
  2. Click 'Open' to open the downloaded certificate
  3. Click 'Install Certificate'
  4. Click 'Next'
  5. Click 'Place all certificates in the following store'
  6. Click 'Browse'
  7. Choose 'Trusted Root Certification Authorities'
  8. Click 'OK'
  9. Click 'Next'
  10. Click 'Finish'
  11. Click 'Yes' to install the certificate
  12. Click 'OK' twice

Firefox Browser

  1. Save the file to your computer
  2. In Firefox Options, go to 'Privacy and Security' then 'View Certificates'
  3. Ensure the 'Authorities' tab is selected
  4. Click the 'Import' button and select the file you just downloaded
  5. Check the box beside 'Trust this CA to identify websites'
  6. Click 'OK' and 'OK'

Certificate Installation

Install and trust the root certificate on your device.

Download the root certificate by clicking the Root Certificate Button:

Apple iPhone/iPad

Open Safari

  1. Click the 'Root Certificate' button
  2. Touch the 'Root Certificate' button
  3. Select "Allow" if prompted
  4. Go to "Settings" then click "Profile Downloaded"
  5. Click 'Install' to trust the Root CA
  6. Enter Passcode if prompted
  7. Click 'Install' again, and then 'Install' a final time
  8. In Settings, go to General -> About -> Certificate Trust Settings
  9. Enable full trust for the ContentKeeper certificate

Device Specific Installation Instructions